Apps crashing on HTC One Mini 2

[lewishuxley]

My HTC One Mini 2 is causing me all sorts of problems.

Firstly, most apps crash on start-up. This began with Google apps - particularly when they were syncing - but is now occurring with third party apps including The Guardian, BBC Sport, 1Password, Nike+ Training Club, etc.

The first time this happened, I cleared all the caches; removed and reinstalled my Google account; deleted and reinstalled the apps. This didn't solve the problem, so I performed a factory reset.

Two weeks after the factory reset, the problem has returned, only now I have uninstalled some of the crashing apps, but I cannot download them again. I am given the error message 'insufficient space' even though there is 10GB free on the phone and 32GB free on an SD card.

The phone is practically useless to me at the moment... Any suggestions?

 

[B. Diddy]

Welcome to Android Central! How did you install the apps--from the Google Play Store page, or the App Info screen in Settings>App Manager? Try wiping the cache partition: http://forums.androidcentral.com/ht...ow-reboot-into-stock-recovery-htc-one-m8.html

If that doesn't work, try booting into Safe Mode, to see if the problem lies with a 3rd party app: https://support.t-mobile.com/docs/DOC-10853

 

[lewishuxley]

Hi B. Diddy,

So, I downloaded apps from the Google Play Store.

I have wiped the cache partition. This seems to have uninstalled several third party apps that were working fine.

I had previously uninstalled the problematic apps. However, I still cannot download them - or any other apps - to check whether the changes have made any difference.

When I try to download an app - either as normal or in Safe Mode - I am shown the the error message: 'Insufficient storage available'.

What's next?

 

[B. Diddy]

This is some strange behavior. Wiping the cache should not uninstall any apps.

You mention 10 GB free on Internal Storage. Can you show us the breakdown in the Settings>Storage menu? http://forums.androidcentral.com/am...ide-how-post-screenshots-android-central.html

 

[lewishuxley]

Yeah, sure...




Just FYI, the apps that have disappeared after wiping the cache partition are Todoist, Tasker, Dropbox and Tesla Unread Plugin (which works with Nova Launcher). However, the Todoist Add Task shortcut still appears on the home screen.

 

[B. Diddy]

So you're running Nova? This reminds me of another thread I'm trying to help with: http://forums.androidcentral.com/ask-question/530028-how-possible-s5-has-left-me-nothing.html. Also running Nova, but on a different phone. Not exactly the same presentation, but some similarities.