help !

[wellyjamal]

Hello all.

2 days ago I've updated my galaxy grand-duos android from 4.1.2 to 4.2.2 .
I have had some problems at first..including apps problems.
every application started crashing..so uninstalled and reinstalled them again & they worked just fine .
I still have a problem with one app, which is instagram.
Since I updated my android , I cant upload pictures on instagram anymore except for the pictures that were on the phone before the update.
I tried uninstalling & reinstalling instagram many time & nothing happened.

I really need help on thia issue.
thanks.

 

[Golfdriver97]

Hello all.

2 days ago I've updated my galaxy grand-duos android from 4.1.2 to 4.2.2 .
I have had some problems at first..including apps problems.
every application started crashing..so uninstalled and reinstalled them again & they worked just fine .
I still have a problem with one app, which is instagram.
Since I updated my android , I cant upload pictures on instagram anymore except for the pictures that were on the phone before the update.
I tried uninstalling & reinstalling instagram many time & nothing happened.

I really need help on thia issue.
thanks.

Welcome to the forums.
The problem seems to be the app, not the phone at least. Have you contacted the developer about it?

 

[wellyjamal]

Thank you for welcoming me and replying.

I was worried if it was the device and I was about to reset to factory data
Because I searched the problem online and havent found any solutions.
No, I really dont know how to reach them :/ .

 

[Golfdriver97]

Thank you for welcoming me and replying.

I was worried if it was the device and I was about to reset to factory data
Because I searched the problem online and havent found any solutions.
No, I really dont know how to reach them :/ .

Easiest way is open Play, go to the app, and scroll down. Contact developer should be there. Click on it and your Gmail/email app should open with the Dev in the sending to slot.

From a Sprint Moto X using AC forums app