Originally Posted by
charlz54 Thank you for your reply. I am sorry for seeming a little confused but I am not familiar with the terminology you used. Could you please, if you don't mind, spell out for me in simple language what I have to do to get this new android version on my phone.
Thanks again, in anticipation.
Originally Posted by
RumoredNow Have you tried to update OTA via WiFi? Turn off cellular first and just run WiFi connection and check for update. But no root, custom recovery, custom kernel or Xposed Framework or your OTA will fail to install automatically.
An OTA is an
Over
The
Air update and may come in to a phone (or tablet) in 2 different ways. The most common is via cellular data from the carrier. That happens a lot for branded phones. You said your phone was branded to Orange, but running on Virgin, yes?
Since your phone is not connected to Orange - Orange can not send you the automatic update file. Unfortunately, different manufacturers and carriers all have to inspect and approve updates. Ultimately they are the ones who send them out. That means your branded phone will normally only receive updates from the carrier it was branded to. Orange.
To defeat that... Try going into airplane mode... That shuts off the cellular radio. Now you are not connected to Virgin. Then turn on WiFi and connect. Somewhere you have good speed and can stay at for as long as it takes (usually 15 minutes or less to get an OTA). Go to
Settings >
About phone (or About device) >
System updates >
Check now (or Check for Update) to see if there is an OTA Update your phone can find from Orange.
However, you can not have certain modifications in place on a phone for an automatic update to succeed. Those include root access (or a rooted phone), custom recovery (like TWRP or Clockworkmod), a custom kernel (for overclocking or other CPU control options) or the Xposed Framework mod. If any of those are in place and you try to apply an OTA it will either fail and reboot you into the old OS version or cause issues like bootloop where the device tries to boot - fails - tries to boot - fails - on and on... Any such mods need to be removed or disabled first to apply an OTA automatically.
Originally Posted by
RumoredNow If that doesn't work you may have to flash a new Firmware manually.
I'm pretty sure you are not ready for that. If it comes to that, find an appropriate forum for your device and study some of the threads. I'm not sure which version of the One you have...