1. singndance's Avatar
    When I first connected my Canon PowerShot SD880 IS camera to my Samsung Galaxy Tab S2 using a connecting cable, the Samsung Galaxy Tab S2 asked whether to use camera importer or Google photos app. I selected camera importer, but now everytime I connect the Canon camera it automatically opens camera importer. How do I stop this and be able to select Google photos?

    I have Android 6.0.1 installed
    01-24-2017 10:06 AM
  2. N4Newbie's Avatar
    Go to Settings -> Apps -> Camera importer (?) and clear defaults.

    The next time you connect the camera it should ask you to choose an app.
    01-24-2017 10:17 AM
  3. singndance's Avatar
    When I go to Settings > Apps there is no Camera Importer listed .
    01-24-2017 04:00 PM
  4. N4Newbie's Avatar
    When I go to Settings > Apps there is no Camera Importer listed .
    You'll have to look through the list of apps and figure out which one it is. Is it under Canon? Importer?

    I don't know, but I assure you it is there somewhere.
    01-24-2017 05:15 PM
  5. singndance's Avatar
    I have not been able to find any app that relates to Camera Importer. Is it possible that this is a sub program under either Google or the Samsung tweek of Android 6.0.1 ? If so, is there a program I can run to modify it?
    01-24-2017 08:39 PM
  6. N4Newbie's Avatar
    I haven't a clue. Best guess: try clearing defaults for the Camera app itself.
    01-25-2017 07:32 AM
  7. singndance's Avatar
    I have discovered the answer. It turns out Camera Importer is part of the Google Photos app. In order to undo the problem, I had to uninstall the Google Photos app and then Disable it. Then I plugged the Canon PowerShot SD880 IS camera back in and a Gallary popup appeared and asked me if I wanted to make Gallary the Default App. (which I did). The picture thumbnails loaded perfectly and then I could choose to select one or to import one or more. I re-enabled the Google Photos app but did not select it as the Default App.
    01-25-2017 12:18 PM
  8. singndance's Avatar
    N4Newbie:

    Thank you for your help.
    01-25-2017 12:19 PM
  9. Hudson Doyle's Avatar
    N4Newbie:

    Thank you for your help.
    When I plug my cannon power shot camera into my pixel 4 Android 12, the phone does not recognize the connection and does nothing. So I cannot import photos.
    I disabled Google photos and then when I connect the camera it recognizes the connection and asks which app to import with.
    How can I enable Google photo and still import content from my camera?
    It used to work so I must have changed some setting for this problem to have arisen.
    Thanks!
    06-18-2022 10:27 AM
  10. B. Diddy's Avatar
    Welcome to Android Central! If you re-enable Google Photos and connect the camera, does it give you a choice of an app to complete the action? It may be that Google Photos had been set as default at some point, but actually isn't compatible with the camera.
    06-18-2022 01:50 PM
  11. Hudson Doyle's Avatar
    When I enable Google photos and connect the camera nothing happens. Google photo was the default app and it was compatible with the camera but then I unmade it gphoto the default app (or something like that) and now gphoto seems to be preventing anything from happening when I connect the camera.
    Thank you very much for your help!
    06-19-2022 02:47 PM
  12. B. Diddy's Avatar
    Is gPhoto an app you installed on the phone? If so, what happens if you uninstall it?
    06-19-2022 04:00 PM
  13. Hudson Doyle's Avatar
    It is not possible to uninstal gphoto. I can only uninstal updates to it. Which I have tried to no effect
    06-20-2022 01:38 AM
  14. B. Diddy's Avatar
    That's odd -- it doesn't sound like a typical preinstalled app from either Google or Samsung. Can you show us a screenshot of the app info page? http://forums.androidcentral.com/gen...d-central.html
    06-20-2022 05:37 PM
  15. Ben xfg's Avatar
    That's odd -- it doesn't sound like a typical preinstalled app from either Google or Samsung. Can you show us a screenshot of the app info page? http://forums.androidcentral.com/gen...d-central.html
    I think they're using gphoto as short for Google Photos as that's what they mentioned earlier.
    B. Diddy likes this.
    06-20-2022 09:29 PM
  16. Ben xfg's Avatar
    It is not possible to uninstal gphoto. I can only uninstal updates to it. Which I have tried to no effect
    Try going into your phone settings, then apps and reset app preferences.
    06-20-2022 09:30 PM
  17. B. Diddy's Avatar
    I think they're using gphoto as short for Google Photos as that's what they mentioned earlier.
    Ah, I think you're right.
    06-21-2022 11:34 PM
  18. Hudson Doyle's Avatar
    Go to settings>apps.... But I don't see how to " reset app preferences".
    I have tried clearing Google photos cache, to no effect....
    Is there some way to reset the importer default app?
    06-22-2022 10:00 AM
  19. Ben xfg's Avatar
    Go to settings>apps.... But I don't see how to " reset app preferences".
    I have tried clearing Google photos cache, to no effect....
    Is there some way to reset the importer default app?
    06-22-2022 10:06 PM
  20. Hudson Doyle's Avatar
    OK. So I reset app preferences as indicated in the video and still nothing happens when I connect my camera to my phone. I am still unable to import photos or videos from the camera onto my phone.... Next suggestion?? 😂 Thank you for your help
    06-24-2022 12:44 PM
  21. Ben xfg's Avatar
    OK. So I reset app preferences as indicated in the video and still nothing happens when I connect my camera to my phone. I am still unable to import photos or videos from the camera onto my phone.... Next suggestion?? Thank you for your help
    I'm out of ideas, sorry.
    06-24-2022 05:25 PM

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