1. Mythic Collector's Avatar
    So my Mother-in-law is having an issue with her phone, it charges fine, even when connected to laptop/desktop, however not a single computer recognizes it, it runs on marshmallow, if someone would shoot me a txt [removed by moderator], that would be awesome
    02-09-2019 04:43 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Here's what to do about your mother-in-law problem ... oh wait--

    Which phone does she have? When she connects to a computer, tell her to swipe down the notification panel and see if there is a USB icon there. If so, tap it and make sure MTP (or File Transfer) is selected. If you don't see a USB icon, then try a different cable.
    ChromeJob and Rukbat like this.
    02-09-2019 10:32 PM
  3. ChromeJob's Avatar
    Why does she want the computer to recognize it? File transfer, photo transfer,…? She may want to do something that it won’t support. MIght ask the “five whys.”
    02-10-2019 12:29 PM

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