A
AC Question
LG G4 - Unfortunately, phone / messaging has stopped working! INCOMING CALLS and MESSAGES
Hi,
I have got a few months old LG G4 and recently I have been having intermittent issues with incoming calls and messages. The error message reads - "Unfortunately, phone has stopped working" in the case of an incoming call or "Unfortunately, messaging has stopped working" in the case of an incoming text message.
If the phone is locked the message doesn't even appear it goes straight to voicemail.
Outgoing calls / messaging is fine.
I have tried deleting cache / data and also done a master reset, nothing has worked so far. I wonder if anyone else has had the same issue and managed to resolve it? EE (UK) are not being helpful, they don't seem to have a solution on their script!
Any help will be much appreciated.
Regards,
Paren
Hi,
I have got a few months old LG G4 and recently I have been having intermittent issues with incoming calls and messages. The error message reads - "Unfortunately, phone has stopped working" in the case of an incoming call or "Unfortunately, messaging has stopped working" in the case of an incoming text message.
If the phone is locked the message doesn't even appear it goes straight to voicemail.
Outgoing calls / messaging is fine.
I have tried deleting cache / data and also done a master reset, nothing has worked so far. I wonder if anyone else has had the same issue and managed to resolve it? EE (UK) are not being helpful, they don't seem to have a solution on their script!
Any help will be much appreciated.
Regards,
Paren