01-13-2019 06:19 PM
36 12
tools
  1. socacola's Avatar
    I just got my phone today, and I love it. Can anyone help me out in telling me how I can remove this address book check every time I click on contacts. I don't have the option to disable it in the apps menu. Is everyone using this address book? Or is there a way to disable it?
    07-10-2013 08:40 PM
  2. Just some old guy's Avatar
    I had this problem too and I searched the web until I found a solution.
    I don't remember where I found the solution but I'll try to reconstruct from memory.
    It has to do with never activating the Address Book app in the first place (which happens the first time you launch it and click that you accept the terms).
    If you have already activated it, then you need to clear the data and re-launch it and hit "cancel" when asked to accept the terms.

    Go into settings then apps and find the address book app (you may have to swipe over to the "All" section of the apps list).
    Tap the entry for AT&T address book. Force stop then clear all data (clear cache and defaults too if you have the option).
    Then reboot the phone. Re-launch the Address Book app and when you are asked to accept terms and conditions, hit cancel (or decline--not sure what the exact verbiage is, but it's very important not to activate by accepting terms & conditions).

    I'm sorry if this may not be exact and you may have to play with it a time or two. You can probably find more by googling.
    Hope this helps.
    07-13-2013 02:19 AM
  3. flattophiker's Avatar
    Simple...called Motorola - took five minutes
    02-06-2015 11:34 PM
  4. Catalina Rantica's Avatar
    Hi, i have recently bought an at&t unlocked Motorola Moto X. The at&t address book was pre installed and it is really bothering me, i can't find the way to get ridd of this app. I have also called Motorola where they told me that have to force it's detention but it doesn't work. Do you have any other idea? Thank you
    03-28-2015 01:31 PM
  5. heshtesh's Avatar
    I don't know if this method will work on your Motorola phone but it is the procedure I used to remove the AT&T phone book from my LG G2 phone. type in star # star # 2666 # star# star then hit registration to completed and the pop up will disappear.
    05-27-2015 11:12 AM
  6. Stan Bryars's Avatar
    Doesn't work for me. The phone tries to dial it as a phone number.

    I am stuck with the previous owner's (my wife) contact list and can not get to mine
    06-10-2015 12:15 AM
  7. Doowan Hong's Avatar
    *#*#2666#*#* worked like white magic. thank you
    06-30-2015 03:04 PM
  8. heshtesh's Avatar
    Stan Bryers: When you try the method I posted you don't hit send as my phone automatically switched to the registration page.
    07-23-2015 01:28 PM
  9. Azaz NAqvi's Avatar
    Dear User,
    If you want to disable your AT&T Address book go to the settings>apps>all apps and disable all services running in the AT&T address book app. So you can easily access your contact directly with out loading the AT&T address book.

    Regards,
    AZAZ HASNAIN NAQVI
    07-29-2015 07:49 AM
  10. Bridget Curry's Avatar
    Oh THANK YOU!!! I have an LG 2 and this worked!!!
    08-31-2015 05:14 PM
  11. halobrown's Avatar
    My phone doesn't show AT&T Address Book as an app in my Application Manager under all. Now what? It's sucking my battery life down.
    10-02-2015 10:58 AM
  12. Eduardo Bull's Avatar
    Magic, worked liked a charm on my LG E980, adios AT&T Addressbook, had to do it twice and gone like the wind,

    Thanks a million
    11-16-2015 05:14 PM
  13. yokohama1970's Avatar
    I used the apps force stop, disable & rebooted. I was never asked about att address book. Contacts work the Android way. XT1058 At&t on T-Mobile. 5.1.1

    Thank You
    01-03-2016 09:24 PM
  14. tsilabel's Avatar
    Did you ever find a solution. I am having the same issue
    01-04-2016 03:27 PM
  15. Ezra Peres's Avatar
    I bought my Galaxy s7 Edge just about two weeks ago and just yesterday I started experiencing the dreaded #At&T Address book sync" I noticed that it began to drain the bejeebies from my battery, 30% in and hour. I was able to disable it for now by the descriptions from previous authors.. Once it appeared on my pop up I long press, it takes to the app, then I tap the FORCE STOP, I then clear Cache, clear Data, then i go to Permissions and I disable all option (Contacts, SMS, etc ) then I reboot, the PopUp will come back saying !Address book sync has no permission! it will clear after a few minute and it will no longer appear... That was my solution... I hope this helps
    04-02-2016 09:13 AM
  16. Andydtran's Avatar
    Yup. It worked on my Galaxy S7 according to your instructions. Thanks very much.
    04-04-2016 07:12 PM
  17. lexusone44's Avatar
    used the same and worked great on a att unlocked lg v10
    05-13-2016 07:24 PM
  18. Jays1fan's Avatar
    my wife just switched to android from a windows phone yesterday , and since we have Cricket , we got a Go Phone LG Phoenix 2 and that AT&T address book popup is almost enough to want her to switch back. I have read everything and cant get it to stop. there is no app on the phone for it. it runs the new Marshmello I believe. Can anyone help ?
    07-30-2016 12:18 PM
  19. mkulaf2's Avatar
    LG G4 here : I can get all the way to the ATT address book app (Select System apps from the 3 dots) and force stop, clear cache and data and deny permissions. BUT, the disable button is grayed out and it pops up anyway after a reboot.
    Also, #*#*2666*#*# throws an error saying invalid MMI code.
    I'm going nuts. Any additional help on this?
    09-08-2016 12:07 PM
  20. MbwaNaZamba's Avatar
    Addressing some of the problems people are having with this: to see the AT&T Address Book under Apps (in Settings, General) you need to tap the vertical ellipsis in the upper right corner and select Show System. This is where you can deny access (although in testing it looks like AT&T turns access back on).

    More importantly, to tell the app that it's already registered, you need to dial *#*#2666#*#*. Please note that you begin and end with the asterisk, not the hash. It can take a few seconds to get to the following screen. On my Android, Registration is the third option. By telling it that registration is complete, it will stop trying to register.

    Now, in your actual phone contacts app, click on the vertical three dots and choose Contacts settings. There you will find Accounts & sync and you can go to the AT&T Address Book and turn off Auto-sync contacts.
    09-30-2016 10:15 AM
  21. sharodell's Avatar
    I found this in an old post and tried several times until I saw another post with this formula *#*#2666#*#* and tried it on my lg phoenix2 and it did the trick. You just check registration and click complete. Just purchased this phone new for $29.99 through best buy on black friday and a tracfone sim kit and activated it today. No unlock required and I will post the data apn info for anyone needing it. You just have to add a new apn Name: TRACFONE, APN: RESELLER ,Authentication type: NONE, mmsc: http://mmsc.mobile.att.net, mms proxy: proxy.mobile.att.net, mms port: 80,mms apn type: default,mms,supl. Again this was for the AT&T gophone LG Phoenix 2.
    11-28-2016 06:36 PM
  22. DiverDiB's Avatar
    I have a Galaxy S6 Edge and I can't stop AT&T Contact Book from syncing. I have disabled it from the website and I just removed my phone from AT&T so I hope that stops it. I want to force stop the app but can't figure out how. Anybody know?
    12-13-2016 09:29 PM
  23. DiverDiB's Avatar
    That seems to have worked...
    12-13-2016 09:31 PM
  24. RubyPeaches's Avatar
    Fabulous! It worked on my LG Phoenix2!
    12-14-2016 04:28 AM
  25. swipper_74's Avatar
    I think This worked previously on my AT&T branded ZTE ZMAX 2 that I'm using on Cricket, but since updating the phone to Android 6.0.1 OTA, this doesn't seem to work anymore. When dialing *#*#2666#*#* nothing happens, it just clears and is ready to dial a number again. Any suggestions would be appreciated.
    01-12-2017 08:15 PM
36 12

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