1. nizmoz's Avatar
    I can't seem to figure this out. I can't get any notifications with facebook to work. They are turned on inside the app, but they just aren't working. No #'s on the icon or alerts about anything. Does any one have any ideas?
    02-07-2017 08:42 PM
  2. nizmoz's Avatar
    Well, I still haven't figured this out. All notifications are turned on. Anyone have an idea?
    02-08-2017 08:20 AM
  3. B. Diddy's Avatar
    Are all other notifications from other apps working normally? Do you have any power-saving modes or Restrict Background Data turned on?
    02-08-2017 12:58 PM
  4. nizmoz's Avatar
    Are all other notifications from other apps working normally? Do you have any power-saving modes or Restrict Background Data turned on?
    Yes, other apps are working as they should. Facebook partially works, but definitely not showing a # by the icon so I never know unless I go into the App that I have things to check on.

    No powersave or restricted data turned on.
    02-08-2017 07:34 PM
  5. B. Diddy's Avatar
    Did this start after a recent update to the app? Might be a glitch with the update. You could wait until the next update, although I don't know how often they update it. Send some feedback to them in the meantime.
    02-08-2017 08:30 PM
  6. nizmoz's Avatar
    Did this start after a recent update to the app? Might be a glitch with the update. You could wait until the next update, although I don't know how often they update it. Send some feedback to them in the meantime.
    Not sure since this phone is new to me by a few days.
    02-08-2017 10:31 PM
  7. tsarcams's Avatar
    Not sure since this phone is new to me by a few days.
    did you transfer all of your app settings to the phone when you got it or did you sign in to everything manually? I had a similar issue with my first V20 and I had to sign out of everything and then sign back in to get notifications to work.
    02-09-2017 05:50 AM
  8. tsarcams's Avatar
    if that doesn't work, try settings -> device settings -> notifications -> apps -> facebook and make sure you don't have the app blocked or show silently checked. also check the option to make facebook a priority app and see if that works.
    02-09-2017 05:53 AM
  9. nizmoz's Avatar
    did you transfer all of your app settings to the phone when you got it or did you sign in to everything manually? I had a similar issue with my first V20 and I had to sign out of everything and then sign back in to get notifications to work.
    Everything was a fresh install and I had to sign in as new. I only transferred my text, contacts, and photos.
    02-09-2017 08:16 AM
  10. nizmoz's Avatar
    if that doesn't work, try settings -> device settings -> notifications -> apps -> facebook and make sure you don't have the app blocked or silently checked. also check the option to make facebook a priority app and see if that works.
    Thanks, I looked and its not showing blocked or silent. I set FB to priority now. Lets see if that works.
    02-09-2017 08:17 AM

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