Recent content by anpease

Thanks for the replies, but I have just found the cause of it. There was an app on my phone called "Peek Display", which is related to Always On Display. I didn't download this knowingly, so I have uninstalled it and the problem has been solved.

I haven't downloaded any new apps for quite a few months now, and this only started up a couple of weeks ago,

Hi, I have an S24 Ultra and for the last couple of weeks the display on the screen skips my lock screen and displays a black screen with a clock on it. This is really annoying, especially at night as it lights up my room (I don't really want to turn the phone off at night). I have spent ages...

Yes. I’ve tried that a few times. All other devices connected to WiFi are fine. It is only affecting my phone for some reason.

Hi, The last few days I have been having problems with not being able to open some apps with wi-fi (they open fine if I turn wi-fi off and use data instead). For example, Amazon, BBC Weather, Samsung Store, Wemo Smart Plug, Outlook, Ebay will only connect when I'm using data. But BBC Sport, BBC...

Hi, Having downloaded Good Lock on my S24 Ultra, I then set the Virtual Touch Pad up in the One Touch Operation+ section. However, when I try to swipe on the screen to open it nothing happens. I have attached a screenshot of my settings. Can anyone please offer any advice? Many thanks.

Yes, have tried, but no joy so far. As the phone has only just been released I think I’ll wait a while (not much on Google at the moment), or even message Samsung. Not the end of the world, so will look in a few weeks.

Have tried both of these, but cannot see how to change notification sound for messages. Obviously doing something wrong, but have had no problems on my previous Samsung phones.

Hi, I’ve received my phone today, but cannot find how to change my notification sound for sms messages. I’ve changed some of the other apps, but am stumped with this one. Can anyone please help? Many thanks.

I had 2. One was QR Code Scanner, and one was QR & Barcode Reader. Neither would work, so uninstalled both. Not sure which one caused the problem though.

Many thanks for the replies. Going in to Play Store wouldn’t let me uninstall it. But I did manage to reboot in Safe Mode, and then was able to uninstall the app. Upon restarting the phone, it all seems to be okay now. So grateful for the help, guys. Many thanks. ??????

I got it from the Play Store. If I hold my finger on the app the uninstall option pops up,but before I can tap on it I get taken back to my Home Screen. If I go via settings to my apps, I get taken back to my Home Screen as soon as I tap on the app.

There are no apps active in the Device Admin Apps section.

Hi, I have downloaded and installed a QR Code reader, but not only does it not work, but I cannot uninstall it (either by holding on the icon and clicking on uninstall, or by going into settings>apps, then clicking on the app to try to remove it). Both times it takes me back to my Home Screen. I...

Just did a factory reset, then restored from my PC backup and all is fine now, no more vibrating. Whilst I am happy with this, it's a bit annoying that I never knew what was causing it, but at least it is okay now. Many thanks for your help, much appreciated.