Recent content by CatDaddy60

  1. C

    Question Incoming calls shown as Unknown Number after moving to new Moto g85

    For any other users out there who are still using Virgin Mobile SIMs after being ported to an O2 account, this issue was resolved by getting a replacement SIM from O2. Why their support people aren't aware of this issue is beyond me - I had to request the new SIM, it wasn't offered as a...
  2. C

    Question Incoming calls shown as Unknown Number after moving to new Moto g85

    I spent about 2-3 hours yesterday with O2 support on webchat, calls, and FB messaging. We checked all the settings, emptied caches, reset wi-fi, carrier, checked OS version and so on. Their rather dubious conclusion was that it was down to the phone and I needed to speak to Motorola. However...
  3. C

    Question Incoming calls shown as Unknown Number after moving to new Moto g85

    Yes. I dialled *#30# and it confirmed it was enabled.
  4. C

    Question Incoming calls shown as Unknown Number after moving to new Moto g85

    Last week I moved my O2 SIM to a new Moto G85 (Android 15) I followed the given procedures to move my apps and data across to the new phone, and my contacts appear to have synced with my Google account OK. When I get an incoming call from someone in my Contacts, it shows 'Unknown number'. I've...
  5. C

    Question Getting photos off of Samsung A41 with PIN-locked broken screen

    Typical. I guess I'm out of options then. Trying to push the PIN to it via adb commands didn't work either - I just got 'error: closed', whatever that means.
  6. C

    Question Getting photos off of Samsung A41 with PIN-locked broken screen

    Did you mean A41 - that's the model in question?
  7. C

    Question Getting photos off of Samsung A41 with PIN-locked broken screen

    I doubt it very much as the owner knows even less about phones than I do :( If I could just find out why it won't output the phone's display to monitor/TV that would make a huge difference. I can't find any info on that anywhere and I've tried 2 different USB-C/HDMI hubs and several HDMI cables...
  8. C

    Question Getting photos off of Samsung A41 with PIN-locked broken screen

    Thanks for the tip but it doesn't seem to work on this phone. From a quick Google it suggests that you have to make some settings changes on the phone itself before that key sequence is recognised. I doubt the previous owner did that.
  9. C

    Question Getting photos off of Samsung A41 with PIN-locked broken screen

    Thanks for that. I don't have a second phone to use for creating a screen template unfortunately but I did see one of the responders mention plugging his keyboard into the OTG cable. I know my phone provides power to the keyboard I use via a USB-C to HDMI hub because certain keys light up. So, I...
  10. C

    Question Getting photos off of Samsung A41 with PIN-locked broken screen

    Hi A friend gave me their A41 to see if I could recover some photos from it for them. They dropped it and the screen just doesn't work anymore. The phone seems OK but when connected to my Windows 10 PC it just shows up in File Explorer as "Fred's A41" and I can't browse the storage. I know the...