- Jan 11, 2024
- 9
- 0
- 1
Last week I moved my O2 SIM to a new Moto G85 (Android 15)
I followed the given procedures to move my apps and data across to the new phone, and my contacts appear to have synced with my Google account OK.
When I get an incoming call from someone in my Contacts, it shows 'Unknown number'.
I've spent hours with O2 support checking settings, deleting caches, removing/re-adding my Google account, resetting various things, rebooting the phone etc. but without any success. I've also tried a number of diallers and there's no joy there either.
Has anyone out there bumped into this sort of issue? I don't know what else to try.
Thanks
I followed the given procedures to move my apps and data across to the new phone, and my contacts appear to have synced with my Google account OK.
When I get an incoming call from someone in my Contacts, it shows 'Unknown number'.
I've spent hours with O2 support checking settings, deleting caches, removing/re-adding my Google account, resetting various things, rebooting the phone etc. but without any success. I've also tried a number of diallers and there's no joy there either.
Has anyone out there bumped into this sort of issue? I don't know what else to try.
Thanks