Recent content by charles almond

Following over 3 weeks of getting nowhere with Samsung Vanessa of Customer Solutions has been very helpful and Samsung are aware of this issue. This has been escalated to the relevant team who deal with such matters. As soon as I receive an update I will post.

Yes again. Have reported this again to Samsung,but as users on their own forum with this issue are ignored then I am not hopeful

Yes ,with the replacement phone that was the one of the first things I did.

Recording video in 4K HDR 10 + 30fps and the video has random stuttering as though frames are being dropped,especially noticeable when panning. This can be clearly seen when recording. The dealer has offered to replace the phone again but we mutually agree that this will not solve the issue. A...