Recent content by czucker

Through AT&T? I'm guessing you're T-Mobile as nobody else is shipping. . . .

Quadruple confirmed by AT&T:

That is what I assumed as well, but I spoke to three different CSR's via AT&T's support chat and they all told me the same thing. This is from two of the transcripts: and

For what it is worth, AT&T has given me a guarantee that my Gear headset will ship with the phone. I have the chat transcript saved. . . . In line with the roadtovr.com article, it seems that some retailers will have their own stock to give away.

I really don't think it's about the $13.00 for the folks who are sour about their experience with Google. It's a matter of principal.

I'm going to push hard for a shipping refund myself. I think that Google did an incredibly poor job here. I received a shipping notice on 11/30 and paid for 2nd day shipping. To my mind that means that I should have received my package by 12/3. Today is the 6th. On top of that, I was charged for...

I've begun the process of requesting that my shipping fees be refunded. The rep that I've been emailing with informed me that they can't begin the refund process until I've received the phone. I'll let you folks know what the resolution is. These are the pertinent points so far as I'm...

I would usually agree with that. However, Google is a big enough company, with more than enough cash, to bring experienced people into the fold. It's not like they're a bunch of kids trying to pack boxes and ship out of the garage. I'm surprised by how poor they are handling this. I don't mind...