Recent content by earljohnson

To following fixed mine: Settings (widget symbol in upper right) Apps (Default apps, App permissions) Tap on the three-dot symbol on upper right of APPS menu Select Show system apps Select Media Storage Long press on Storage Press both Clear Data and Clear Cache Clear Data will give...

This has fixed mine, even after clearing system cache. Go to: Settings (widget symbol in upper right) Apps (Default apps, App permissions) Tap on the three-dot symbol on upper right of APPS menu Select Show system apps Select Media Storage Long press on Media Storage Press both Clear...

I fixed mine by going into Settings-Show System Apps- then went to Media Storage and simply cleared the cache and data files. Everything is now working correctly. Even though I had wiped the system cache earlier in the troubleshooting process. Hope this helps you too...

It seems everyone with an S7 Active has these issues after the Oreo update. No word on a fix, but it will take another update or patch to fix it. One user said a factory reset fixed his issues but I'm not ready for that yet... Hopefully they will get us an update fix soon.