Recent content by gynx1234

Sorry duplicate post.

One source is Samsung Community Forum, ( S7 Edge swollen battery), or do any internet search for s7 edge back coming off, or s7 edge swollen battery etc. Methinks you need to do your home work first.

Thanks for your support and ideas! I have now filed a BBB complaint against Assurant and Samsung. No refund yet, but I don't give up easy!

A picture is worth a 1000 words they say!

Found out its the battery swelling up and pushing the back cover off. A known problem, that Samsung is ignoring. Their should be a recall in my opinion. After swelling, sometimes blowing up and catching fire happens. Samsung should be a shame!

Reference number-2172835502, claim 35125263. the insurance "Assurant" Samsung recommended, is charging me a $79.00 deductible. The back of the phone has come unglued or separated from phone. That is in my opinion a mechanical failure and has no deductible. This is part of a conversation I had...