Recent content by jac12

What did you attach a picture of exactly? Just your receipt showing your preorder?

So a little update. Went to BB. cancelled my aura glow. They had a black one in stock. canceled my preorder and got the black version. The only thing he had to do was call verizon to reactivate my line for an upgrade because of the preorder. refunded the taxes i paid and i had to repay...

Awesome thank you. Heading to the store now. Appreciate the feedback

i am not sure I am changing. I ordered the aura glow but am perfectly fine with the black or white version. I was just wondering what exactly would change if i did walk in and cancel my preorder and trade my phone in. Would I still get the $600 trade in for my phone? I am more worried...

just a general question. If i have a preorder set to pick up on the 30th I can't just walk in and trade mine in for one they have in stock in a different color correct? well i can but i would lose my preorder trade in credit right?

right there with you. This whole day sounded like a nightmare. I am kind of glad mine got pushed. Now I am just hoping we don't fall into the "if we can't get it you cancel the order and lose the benefits" situation

No lie I am fine with waiting until the 30th for the $600 trade in value. But if I it gets delayed further AND I lose my trade in value I will also lose my mind. I will gladly cancel my preorder and walk straight to Verizon and do it through there. This is ridiculous.

This. So what I don’t understand is why these devices wouldn’t be put towards the back ordered preorders FIRST. I get you may not have certain colors, storage, etc for all preorders. But why wouldn’t the ones that you can fill not go to preorders first. Makes no sense to me.

Had a feeling this was going to turn into a nightmare. Preordered in the 14th says pick up on the 30th. Feel like it will just continue getting delayed until they cancel and I’ll be left to forfeit my $600 trade in.

Just called the store. No extra units. “Might get another shipment later in the day. Should be available on or before the day on your app.” RIP.

yeah i understand. i did it because they still gave me $600 for my iphone X which basically makes the note $500 and cuts my device cost by more than half, monthly. I just mean it is a little weird that they wouldn't let you know up front that preordering on a certain date gives you such and...

Mine also says pick up on the 30th and still says pre-ordered. From reading other people's experiences i have a feeling a nightmare is coming. I should have just gotten the black instead of the aura glow. I really wish they would cut off preorders if they cannot fulfill them on release day as...