Recent content by jako607

Yeah it's bizarre but at least most photos are working and I know the workaround for those that don't

Unfortunately that didn't work, but what seems to have worked, mostly, is completely uninstalling and reinstalling the Photos app. Downloading works for most photos now and all videos. It's still doing the issue described above for SOME photos but not all, and I can't figure out what the...

Yeah I don't think you're understanding what's happening. See attached screenshot. I go to Google Photos and download an individual picture. It downloads successfully. I go to gallery and it's not there at all. So I go to My Files folder and there is a Restored folder. In this folder are all...

That's exactly what I've been doing. It won't download as a jpg or show up in Gallery because the file format it seems to be downloading the picture in is unreadable on the device. It's not until I go find that unopenable downloaded file in the Samsung My Files folder, named "downloadfile"...

I just got a Samsung Galaxy S21 and in my previous models (S20) when I open the Google Photos app and download a photo to my phone, it would put a working jpg in the DCIM folder under a new folder called "Restored". Now in the S21 when I download a photo from the app, it appears to download...

Screen zoom was the culprit, thanks! I didnt even know this was a setting.

I went from an S10 to an S20 and I've noticed that the resolution on my S10 was set to FHD+ (2280x1080) and the FHD+ on my S20 is 2400x1080. I wouldn't think this would make everything ever so slightly bigger on the S20 but it appears to be the case. Its almost like someone set it to zoom in...

Just keep in mind that through Tmo, you get 500 off, but there are lots of hoops... you have to pay full price for the S20, on a payment plan, then fill out a form, then in 6-8 weeks you get a Visa gift card in the mail for $500. That's why I chose to preorder through Samsung and got the...

Totally agree. I dont know who all these rich, giant-handed oversized-pocketed people are buying the Ultra but that thing is just comically large and even more comically priced

I'm the only person in the house with an Android phone or that ordered anything. Samsung rep said it's a problem with their system and they had a lot of people calling with the same issue. They said I'd get another email within a day or two confirming my order was being processed and in fact I...

Anyone else get an email right after preordering from Samsung saying they put order in hold due to "another trade in order already associated with address"? Called Samsung (waited 84 min), rep said they're having lots of technical issues, many people are getting same email & flooding the support...

Just spoke with a supervisor at Samsung Premium Care. S9 and S9+ are excluded from doing this. You'll notice that it actually states on the first page of enrollment that it only covers the S8s and Note 8s. If you enroll for an S9, it will technically let you (and they'll take your money) but you...

As an owner of a Galaxy S7 Edge, I chose to wait for the GS9 to come out and skip the S8, mainly because I didnt think I'd be able to live with that terrible fingerprint sensor location, and my Edge was running quite nicely. Over the last year, I've strongly considered other phones that have...

Did you have to turn off all of the notifications within each app's individual settings and let Glimpse be the one thing that notifies you? I'm not sure how to set up Glimpse to get Edge lighting to work

Agreed. I just upgraded from my S7 Edge to an S9 plus (because the plus is barely bigger than the S7 Edge, whereas the S9 is actually smaller than the Edge and I thought it was too small based on how I liked the S7 Edge size). It is a world of difference in performance alone due to the 845...