Recent content by Jessica Smith

Thank you. So you don't think it is an AT&T tower issue? Some are saying maybe tower near me was adjusted? Would you rule that out?

I had a AT&T branded Samsung S4 that worked well on AT&T Red Pocket yearly plan for 4 months. Same phone was on ATT Straight Talk for 4 years prior to being put on Red Pocket. Never had any issues with phone on Straight Talk and for 1st 4 months on Red Pocket. 3 weeks ago, I was unable to call...

Ok, y'all are going to kill me. But I have my sister's phone with me now for another issue and now see that for some odd reason, since she rarely downloads apps herself, there are 2 apps on her phone that I didn't realize were there. One is called SMS Backup & Restore and the other is called SMS...

Ok, y'all are going to kill me. But I have my sister's phone with me now for another issue and now see that for some odd reason, since she rarely downloads apps herself, there are 2 apps on her phone that I didn't realize were there. One is called SMS Backup & Restore and the other is called SMS...

I still don't get what you're saying. Why are we checking setting in Outlook. We're not using outlook. There is no time Warner email in Outlook. We're just using strictly Gmail. Don't even have Outlook on PC. Thanks though.

But if she is no longer using outlook on desktop, we wouldn't be able to see settings right? Her mail is strictly on Gmail. How would I go about seeing the setting via the app? I can go to the app and then go to settings, and then how would I get to where I'd need to go to turn SMS off and call...

All I did when adding her TW acct to Gmail was to enter in her email and password and everything came over. I then imported all her emails from Outlook. Those texts and call logs imported also. After import, I removed the email from email app so am just using the gmail app. Can I just remove...

Hi SpookDroid, Let me tell you what I did. Since I don't know why these call logs and texts are going into her Gmail SENT folder, I first went in and deleted all of those type files/emails in her SENT folder. That got rid of about 17,000 line items in that folder. Thankfully there was a bulk...

Yes, SMSs are coming from text messages sent via the android phone. Phone is in no way connected to Time Warner. They are just the cable and internet provider. Gmail has Time Warner acct and Work acct within the same gmail acct. Each can be accessed by simply clicking on which acct I want to...

Thanks Spook Droid for hanging in with me. I really appreciate it. This is for a Time Warner acct....sc.rr.com. This acct was added to Gmail. It was made as default acct so extension still shows as sc.rr.com (Time Warner) when emailing. On the phone, the email is accessed via Gmail app only...

I am saying my call log and SMS text messages I make on the android phone are going to my sent file in Gmail. I have over 18,000 in Gmail in SENT folder. I can read all my text messages and see all the people I have called in Gmail. I want to stop all these going to the Gmail SENT folder. All I...

Thank you. So I would go to 'Backup and Reset' in settings, then it has under 'Google Account', I can select to uncheck "Back up my data'. Should I deselect that and it will stop sending SMSs and call logs to gmail? Will it also stop updating the contacts and photos? What all will happen if I...

After googling and youtubing, I can't find the answer. Some say to go to android phone and stop syncing on gmail acct. I find the gmail acct sync settings and I only have options to sync: Calendar Chrome Contacts Drive Gmail Google Fit data Google Play Movies & TV Music People details Play...

Glad you were able to fix. I thought maybe I broke my phone somehow. What I don't understand is why an update like that screws up your phone.

Nevermind. I figured it out. I had to uninstall the gallery update in the gallery settings. Thank goodness that fixed it. What kind of update was that to screw up our phones?