maybe Samsung should take some responsibility and post a guideline on how they want their phones they are buying to be wiped and what steps need to be taken for their criteria to be met for the sake of the average user? I mean, if they were going to recycle the phones then whatever, but with the...
Galaxy watch has been out for a bit, I added a stainless steel band and bezel to match. Makes all my apple watch wearing friends jealous! I can see an easy 2-3 years before I think of an upgrade.
What Samsung developer programs are you part of? What app store, Google or Samsung exclusivity, or can you find support in both app stores if Samsung is no help? Not to over inquire, but why do you need their permission if your app is compatible?
If that were my device, I wouldn't tolerate that! Baring it did not get wet and I had backed up my data and reset it once for luck, I would also deduce the fact it is 2.5 years old and justify a new shiny upgrade :)