Recent content by jrothra

It's a prepaid smart phone (Galaxy Js are prepaid). The only help Verizon offers on those is to buy a new one.

This is regards to my daughter's Samsung Galaxy J7 2nd Gen (2018). When me or her mother call her, all we hear is one ring, then silence. Our daughter answers, but neither of us hear the other. I tested calling her phone from three different sources and all three had the same results: -...