Recent content by jtuk

I asked before but nobody responded. Since the latest update the tablet has become erratic. Demanding sign in instead of fingerprint, closing applications suddenly, even typing this took a few tries. Can you roll back to previous OS? Or are we stuck with this forever???? How would you go back in...

My tablet has been a nightmare since the update. When in sleep mode it restarts on its own. When I come back on it it no longer has fingerprint recognition and instead forces me to key in password but screen turns off before it allows typing in. Once on it it randomly freezes on chrome and...

Has anyone tried or found Android tv tuners that are DVB-T2 i.e. receive freeview HD channels? Because UK's BBC iplayer app for instance shows really poor quality picture as there is no option to view in HD as you can on their computer app it is frustrating watching programs when you have this...

YES.. received the reimbursement last week at last. Very pleased with the response of the Executive Office at Samsung. Totally opposite to how the Samsung customer service treated me or thev"official" Samsung repair centre. I don't know the contact details for the US equivalent but maybe it...

Update. After all the executive office help and promised I ended up going to collect the tablet from the Samsung shop where I had left it because the executive office person told me I would have to send it to them in an envelope ... As the "official" Samsung repair centre has nothing to do with...

Very surprisingly I received an email from Samsung Executive Office today where they finally had listened to me and the person wrote that after reviewing the photographs I sent he has decided to offer me repair free of charge!! The only problem I have now I already took it to the Samsung Centre...

Maybe there is some kind of inherent fault in these machines. Beautiful as they are impossible to recommend them to anyone as more and more horror stories emerge including my own!

After several phone calls and emails I am no better off. Samsung representatives just repeat their mantra of "out of warranty due to cracked screen". I had one email which appeared to offer some hope but turned out to a phrase they just copy and paste which means nothing. I had to leave my...

Apologies.... The photos appeared magically added to my first post! This forum is a learning curve..

Seems my posts were deleted? This forum is very odd. Think need to seek help elsewhere!

Same here. Mine broke spontaneously today. Did not drop it but Samsung shop said I had and will not believe me! It is unbelievable to spend that much money and this to happen in two weeks! Can't afford what they are asking to fix it so £400 down the drain. Will never ever purchase a samsung...

I bought my new tablet (10.5 bronze) just 2 weeks ago. I chose Samsung over iPad because of the beautiful screen and the ability use sd cards. It has been just fine until today. Last night I was using it with no problems and left it in charge overnight. In the morning I unplugged it and put it...