Recent content by kwhittamore

Thank you so much! Using the Smart switch worked!!

I don't know it just says the update failed and error code 411.

I did the update to my Samsung Galaxy S6 in April and I have been having problems with my phone not connecting to my computer. I had an IT person come and help. We hooked my phone up to another computer and also used a different USB cable to see if something was wrong with mine. Well, it's not...