Recent content by LadyWho

Well I got a new Unimax UMX 683CL back in June and it worked without a problem until just recently and now it is installing apps by itself, popping up scam lock screens, and opening chrome to the scam sites again. This is discouraging. As before, I have not been browsing unsafe sites or...

Hi Howard, I'm sorry I did not come back to this thread to update what I have found out since the issue began. I would encourage you to call Assurance again, tell them you have done all troubleshooting steps and you wish to talk to the next level of tech support. Be polite but insist. The next...

Well things went from bad to worse, the phone decided to go into an endless loop of asking me to login to my google account, and various google apps started crashing (like "unfortunately Google play music has stopped") I did try turning the phone off and then on again, and made sure no apps...

Thanks I will try that, and thanks for moving the thread.

I don't know how to change that setting. Is it in the chrome settings (3 dot menu) when Chrome is open? I could not find anything in there. As to getting the phone provider to send a replacement, that is a last resort, as they may not agree and even if they do they are going to send another...

I have a cheap ANS UL40 android phone from assurance wireless. I recently got a replacement phone. This new phone has something wrong with Chrome. Whenever I open Chrome instead of going to Chrome home page it redirects to some sort of scammy looking game site. They have an address in the...

cronie That sounds like a good plan. Also, maybe once you do enter your google info, don't tell it to copy over your apps from before. (I made that mistake once, and had to reset again.) Just watch what it does for a while after you tell it who you are. Then if no ads, install apps one at a time...

I want to add today that the frequency of the ads has definitely slowed down since I disabled the gallery. They were much more frequent before. So presumably this may mean that default apps that come from assurance pre-loaded on the phone, can have a problem. This is troubling. I still wish I...

Sadly, disabling gallery did not help me either, I was ad free for about an hour, didn't go online, didn't do anything, but then the ads came back. Cronie, please come back after your new phone comes, let us know if it's better, thanks.

You are awesome to keep researching this for us. I looked all over virgin mobile for threads about it and didn't find it. I will try disabling the gallery and post back if successful. At the very least, it confirms a suspicion that there can be something embedded in the default apps that is...

I hear you. This is a time wasting hideous experience.

I finally found a thread that is describing my exact issue! I have this exact problem with my unimax phone from assurance wireless. Everything cronie said has happened to me, and the ads are even there when I pick up the phone before I use my pin to unlock. They even pop up if I am making a...

How do I know which apps are default, that come with the phone? There are a few I don't recognize, "duo" and launcher 3 dont sound familiar to me.

For me it wasn't silent mode, but every time I went to unlock the phone it had this extra screen I had to swipe off first, just like the original poster here. I had no "peel remote" like some of the others said to look for, and nothing odd showed up in my appslist. So I looked in settings for...