Recent content by maregan

  1. M

    How do I reset Fingerprint scanner and alternate password that have stopped working?

    Sandman, that is what I feared. Now I will have to get a SIM and copy all apps, contacts, and photos to the SIM and then do a master reset. Crap!!! Thanks for the help and confirmation. Naira1, thanks but it is requesting either the fingerprint or password of which neither is working. Looks...
  2. M

    How do I reset Fingerprint scanner and alternate password that have stopped working?

    After I did the latest software update my phone does not recognize my finger prints and my alternate password doesn't work. My unlock screen password still works but no other password. How can I reset the alternate password and the finger print scans without doing a master reset which would...