Recent content by Margaret 123

Yes, I did the factory reset through Settings on my phone, but when I go to my Google account on my desktop, the phone is still listed and it says "Signed Out."

Hi. I recently factory reset my Android phone so that I can have it recycled, and I foolishly forgot to delete the Google account directly from the phone. When I went to my Manage your Google Account--Security--Your devices on my desktop, I was able to sign out of this phone's Google account but...

B. Diddy, Hi. I was able to block the short code. The STOP message wouldn't work but blocking the short code worked.

ManiacJoe, Thanks for your help. I was able to block the short code and I no longer receive the texts. In regard to your question, no I do not get any other notification that I have voicemail.

B. Diddy, Sorry for the delay in responding to your question. I purchased this used phone from Assurance Wireless. I tried get to the Voicemail option as you instructed, but I have a different setup. Instead, this is what I did: Phone icon>Menu>Settings>Voicemail>Advanced Settings>Setup. It was...

Hi, I am on the Sprint network. I want to add that this is a used phone and all the other phones I had did not text me when a voicemail was available. I tapped on the link in the text (one of the texts informing me that I have a voicemail) and it took me to the Google Play Store and the Sprint...

I got into Safe Mode. Now what do I do? What do I need to do to ensure that the Phone app words properly?

Hi. I did the Factory Reset. Regarding how the phone changed, the Airplane Mode option was not showing on the menu with the Power Off and Restart options, the phone started rotating again even though I chose the option to prevent this, and my pull down menu on the Home page only had four...

Hello. I got into Safe Mode, but the problem still persists.

I just found out that my mobile virtual network operator does not support rooting. Also, rooting will void the 1 year manufacturer's warranty. Is there anything else I can do to remove this malware?

Hello, Rukbat. When I tap on the Disable button on the Disable system app (shown in the screenshot), it takes me to the Wireless Update app. There, the Disable option is grayed out. I assume that the only way is to root the phone. I will have to check with my phone carrier to see if I can do...

Hello. I just purchased an ANS UL40 phone. The Android version is 7.1.1. Upon setting it up, I ran Malwarebytes. It found the Android/Trojan.Doppler.Agent.fo malware. It is in a Wireless Update app; it cannot be disabled. How do I remove this malware? If I have to perform a root, please give...

B. Diddy, I was finally able to access public WiFi and I was able to set up the phone with no problems. Thank you!

I've always gone to the Settings app to connect to any public wifi. I will see what I can do about the advice you've given. Thank you.

B. Diddy, I think the best way for me to describe what is happening is to list the actions I take step by step. 1)A blue Welcome screen is first. It says "English (United States)". There is the Emergency option on the bottom of the screen and a right arrow so that I can advance to the next...