Recent content by minnesotasutherland

Someone at Verizon also told me about a GalaxyE or Samsung E. If this phone goes, I'll get a new one. My husband's is still (knock on wood) going strong.

No, that phone started out as KitKat - it's now at Marshmallow 6.01. The problem is phones are getting bigger and bigger and as it is this barely fits in a phone pocket. It's a woman thing. Thank you for the link. Actually, the phone is only 6 months old. My original S5 developed a problem...

Tried that - didn't work. And there are several 3rd party sites that have the TouchWiz app, but none of them seem to be the version I have which i guess came with the phone with KitKat TouchWiz 1.5.8. I would reinstall that but I don't want to destroy what I have. It's just me, I just really...

I downloaded Nova Launcher and while my apps including the weather and direct message and direct contact do work I see I'm going to have to buy the pro version to get everything to look as I'd like. I guess there are two (probably 3) kinds of phone users - one like me who gets everything the...

The weather app I use and have used for maybe 10 years - at least since KitKat - is no longer available. It's called Fancy Widgets and it's a great looking weather, clock, date 4x2 screen, which I've made almost transparent. I'll try Nova and see if I find it acceptable. Thanks. I'll let you...

Well and another weird thing - I have a weather widget that's 4x2 that has always been at the top of my screen on the first page. Safe mode deleted it and I can't get it back at 4x2. The widget choices are 1x1 (that works) 2x1 (that works) 4x1 (that works) and 4x2 (only one that does not work...

Yes it does it in safe mode. Just tried it. I meant - no it still doesn't work.

Hello, all of a sudden I can't create a direct call, direct message or even a direct contact widget. I know the procedure. I've done it many times. I have a Galaxy S5, Marshmallow. I know the drill - pinch to get to widgets, open the contact widget, drag one of the three widgets, whichever I...

Final update: https://forums.androidcentral.com/e?link=https%3A%2F%2Fwww.anrdoezrs.net%2Flinks%2F100048248%2Ftype%2Fdlg%2Fsid%2FUUacUvbUpU6868232%2Fhttps%3A%2F%2Fwww.verizon.com%2Fsupport%2Fknowledge-base-204106%2F&token=18abtCyK I turned off HD voice. That's what was messing up the...

Update: I called Verizon AGAIN and talked to someone who seemed knowledgeable and really wanted to help but was unable to do so. He suggested I call Samsung. Did that and they said to take it into a local phone fixer and they will (free) download a total refresh (not just factory reset) for...

Are you saying it was a landline that had the problem and not the cell?

I have been over and over with this again with Verizon and cannot get any help from them at all. I'm going to have to use my square trade warranty and ask for a new phone. I don't know what else to do. I was talking to someone trying to help, we got cut off, she was going to call me back and...

No kidding!

It's not my home phone - Cox - my provider - did exhaustive testing. Also I think I mentioned, I've now had another call that was spam call but had my area code and first three phone digits do this. And the printout of who called clearly shows it's gone through Verizon.

I ordered a new card for the phone. I'll try it in my new one and see and if it doesn't work right I'll try it in my old one. It's so obviously something with verizon. i don't think their top tier people have any more knowledge than I do!