Hello, all of a sudden I can't create a direct call, direct message or even a direct contact widget. I know the procedure. I've done it many times. I have a Galaxy S5, Marshmallow. I know the drill - pinch to get to widgets, open the contact widget, drag one of the three widgets, whichever I have chosen, to a blank place on the home screen - or even a blank screen. It automatically opens to contacts. Choose a contact and when you've chosen the contact it appears as a 1x1 icon on your screen. But it doesn't. It gets as far as choosing a contact. I choose a contact and it goes back to the screen and the new contact widget - whether it's contact, direct dial or direct message, is not on the screen.
My device is not rooted, I use the stock TouchWiz. This started a couple of weeks ago and the only app I've loaded in the last two weeks is Canon Print. Also rebooted to recovery screen and wiped cache partition.
Any ideas? Verizon has no clue - not even their "technical support" folks. Thank you.
My device is not rooted, I use the stock TouchWiz. This started a couple of weeks ago and the only app I've loaded in the last two weeks is Canon Print. Also rebooted to recovery screen and wiped cache partition.
Any ideas? Verizon has no clue - not even their "technical support" folks. Thank you.