Recent content by MN Mama

Re: how to unlock my pin protected mobile? I have a Note 5 and due to Verizon's updates...it locked itself and will not unlock...under any circumstances. Tried going online and changing pin, on phone with Verizon and Samsung and no one has a clue. If I do a hard reset...how do I get everything...

I've tried doing that several times and it will not work. Google will not send out the new pin because one is already assigned. I cannot log on at all. Have been on the phone with Samsung and Verizon all day and they are stumped. Verizon said this happened due to an upgrade they did on their...