Recent content by Motorola Support Forums

In some cases you need to delete the phone from the other bluetooth device's history. Also ensure that you have the device in pairing mode that you are attempting to connect to. Mark Motorola Support

There is an update from last summer that fixed the issue. Mark Motorola Support

If you install the update it should be fixed. Mark Motorola Support

Sorry for my late reply. A software update was released to fix the issue. Mark Motorola Support

Re: AT&T Moto X Lollipop update today and now my contacts are gone, please help How can I get them b Dan- Glad you got to L2 and got it worked out. A factory reset shouldn't be necessary. I have posted some instructions on our community but I'm under 10 links so I can't post that for you...

@ Eddy Try removing the device from your history and try to pair again. Mark Motorola Social Support

@Potent68 There is a known issue with the FitBit and other Low Energy devices. Please see the link I provided above. Mark Motorola Social Support

Can you please list your Bluetooth Devices you are using with your phone? Please also set your device to connect with 5 GHz only on your phone (Motorola Support) Mark Motorola Social Support