Recent content by psalm 39

I wouldn't expect anything less here in Greece! :-P You'd think the first thing they'd check when there is a battery charging problem it the battery and the charger... but nooooo, we'll start off by changing the main board!

Well it looks like the problem was a faulty charger. They replaced it and it now seems to be charging fine.

I was joking ... though after all this and having to pay installments for 2 years for a tablet that was faulty from the start that they never fixed, I wouldn't mind some "compensation". But I'll honestly just be happy to have a properly functioning tablet because I do almost all my work on it...

A brand new replacement and a Note 4 for all the trouble they've put me through ;-)

I took it back to the service centre and gave them an earful. They wouldn't let me speak to a technician, but I demanded that they look at the screenshots to see the battery's strange behaviour when "charging" and they admitted that is is very "strange". They had looked at me sarcastically when...

I can't begin to describe how furious I am with Samsung! I got my tablet back today. They said they changed the main board and that the problem was fixed. When I got it home I set it up and after the battery had dropped 10% I plugged I the charger to see what would happen...The battery...

Thanks, I've taken it to Samsung service.

Thank you all for the responses. The problem is getting stranger by the day! I monitored the battery for a couple of days: On 1 Dec. I left the device on and charged it overnight. It took over 6 hours to reach 100% (but at least it got there) On 2 Dec I started charging it at about 7pm...

I did try wipe the cache partition, but it didn't help at all. I've installed the app so I'll see what it shows.

I've had my Note Pro 12.2 for just over a month and I use it for most of my research work. I don't know what I would do without it! Over the past week I've been having problems charging the battery. It barely charges when on and if I use it while it is charging, the battery keeps draining...