Recent content by quietlybrilliant

  1. Q

    Unable to update after sideloading P on my PIxel 2 XL

    I side-loaded Android P earlier this year, using adb, but now can't update to later versions because the OS doesn't see updates when I check for them. What can I do to fix this? It's very frustrating, because many of the current apps are not compatible with my old version of Android P anymore...
  2. Q

    After side-loading OTA, can't update Android P anymore!?

    I side-loaded Android P earlier this year, using adb, but now can't update to later versions because the OS doesn't see updates when I check for them. What can I do to fix this? It's very frustrating, because many of the current apps are not compatible with my old version of Android P anymore...
  3. Q

    Pixel 2 XL stuck at boot screen

    I'm asking some folks at Google for help. Pretty optimistic that there is a way to get our data back, now that I've had some conversations with them. Will keep you posted. Also feel free to reach out via PM.
  4. Q

    Pixel 2 XL stuck at boot screen

    A person on reddit suggests this. Do you think it could work? "Try this. Turn the phone off Make sure you have fastboot working on your computer Press the power button on the phone and then hold down the volume down button until you see fastboot, then hit the volume up button. Open a...
  5. Q

    Pixel 2 XL stuck at boot screen

    Yes. But the guy at the UbreakIFix (Google's recommended service center) says they would want to rule out power and corrosion issues by trying to replace the battery and looking for water damage (and repairing it if they find it). There were signs of water damage a week before the phone went...
  6. Q

    Pixel 2 XL stuck at boot screen

    OK so the consensus is that there is no way to access the data on my phone, even when they're still intact? It just seems preposterous to me.
  7. Q

    Pixel 2 XL stuck at boot screen

    Why can’t Google access it if I give them my PIN? Alternatively, why can’t I enter it when using another method to access the data, not relying on the working phone? I don’t understand how the data are tied to the hardware, but I do understand how they are tied to my PIN.
  8. Q

    Pixel 2 XL stuck at boot screen

    Yes, Android File Transfer on my Mac does not see the device. My best guess is that one needs to be logged in on the phone for the phone's file system to be visible from the Mac. I could cry right now. And I'm also so puzzled because if the files are still on the phone, how can it be that one...
  9. Q

    Pixel 2 XL stuck at boot screen

    Sadly that menu doesn't come up for me when I press and hold the power button on the side of the pixel. I think that's only the case when one presses and holds the power button while the phone is on and one is logged in, but I can't get it to that state.
  10. Q

    Pixel 2 XL stuck at boot screen

    Do you mean Recovery mode? I tried that by pressing the volume down button while booting, then selecting Recovery. There is a dead droid appearing, then multiple options become available after pressing volume up and power again. One option is factory reset, which is exactly what I’m trying to...
  11. Q

    Pixel 2 XL stuck at boot screen

    My Pixel 2 XL filled up with photos and videos while I was traveling and roaming (I didn’t realize that I had to specifically enable back up while roaming, in addition to backup over data) and when it was too full, all apps started crashing and when I restarted it because it became unresponsive...
  12. Q

    How to make my Note 8 like my Pixel 2 XL?

    I got a Note 8 again today after my Pixel 2 XL got stuck during boot and my only option appears to be a factory reset, which will erase all my photos and videos. This is unacceptable to me. My issue with the Note 8 is all the bloatware and Samsung forcing me into their ecosystem. One thing I...
  13. Q

    Horrible customer service experience

    I think you misunderstood: Samsung has my Note 8 as well as the charging pad and SD card. They have not refunded me anything. They owe me >$1k, and have since I sent everything back in October.
  14. Q

    Horrible customer service experience

    I would do that but I've paid $1000 for a phone i haven't owned in three months, a phone that will be outdated in six months. What if in 3 months they tell me that they are not going to refund me but send the phone back instead? I'm not going to take that risk after there has been no movement...
  15. Q

    Horrible customer service experience

    I think I'm just going to buy Note 8's and return them until they either give me my money or my phone back. I have three stores that carry them near where I work. That will hold me over for 2 months, and cost Samsung a lot of money.