Recent content by reades

  1. R

    Samsung S9 Email & WiFi issues

    Thanks, I will try that. Never that about doing that. Ricky
  2. R

    Samsung S9 Email & WiFi issues

    Mr. Diddy, I rebooted his router a few hours ago and was able to get inside it and look for anything suspicious which I did not find. It is a Suddenlink modem with the router built inside it. They do give customer access to the router though. It is not a dual band router and only runs on the...
  3. R

    Samsung S9 Email & WiFi issues

    Hi Again, Here is some additional information. Suddenlink has come out and verified that there was no problems in their equipment that would cause this problem. He has 2 email accounts and neither one of them work when he is at home with WiFi turned on. He told me that this has been an...
  4. R

    Samsung S9 Email & WiFi issues

    Hi and thanks for the reply, His service provider at his home is Suddenlink also. It connects automatically to his home network, but this is where his email fails to work unless he turns off WiFi. At the Office we also use Suddenlink and he has no problems using Wifi and Email. He is able...
  5. R

    Samsung S9 Email & WiFi issues

    Greetings, My Supervisor (CEO) of our company has a problem that I can not find a solution to. On his Samsung Galaxy S9 he is able to send and receive emails just fine from our office via WiFi which is using Suddenlink as our provider. However, when he goes home he is forced to turn off his...