Greetings,
My Supervisor (CEO) of our company has a problem that I can not find a solution to. On his Samsung Galaxy S9 he is able to send and receive emails just fine from our office via WiFi which is using Suddenlink as our provider.
However, when he goes home he is forced to turn off his Suddenlink WiFi in order to send and receive emails on the same device. I verified that his Samsung was connected to the router and that he had internet access at his home. Everything works perfectly fine except for Email.
Has anyone ever encountered this problem? It is not any type of email setting issue because he can send and receive perfectly fine from the office over wifi and at home with wifi off.
Any help would really be appreciated.
Ricky
My Supervisor (CEO) of our company has a problem that I can not find a solution to. On his Samsung Galaxy S9 he is able to send and receive emails just fine from our office via WiFi which is using Suddenlink as our provider.
However, when he goes home he is forced to turn off his Suddenlink WiFi in order to send and receive emails on the same device. I verified that his Samsung was connected to the router and that he had internet access at his home. Everything works perfectly fine except for Email.
Has anyone ever encountered this problem? It is not any type of email setting issue because he can send and receive perfectly fine from the office over wifi and at home with wifi off.
Any help would really be appreciated.
Ricky