Recent content by Ron MacRae

What does mean. Is that different from a reset? Can you point me at instructions?

Don't think that's correct. Before I implemented encryption the phone used to re-boot OK. Yes it would lock but that's fine as I can still get calls in and unlock it when I want. The problem is that with encryption on the phone halts in mid-boot and asks for a pin. It won't receive calls or do...

I've already done a factory reset. Encryption is still active. I didn't get asked if I wanted encryption, it just re-installed it.

Factory reset didn't remove encryption, which I hoped would resolve my issue by allowing my phone to reboot when it failed. However I'm still quietly being prompted for a password at startup.

I've done a factory reset, which deleted all my apps & data, but I still get prompted for an encryption password at boot time. How do I get rid of encryption? Are there levels of reset?

Thanks for the reply. I don't have an SD card. Don't need one with 128GB on the phone. I've already wiped the cache and done a re-boot. It's a pretty dumb Operating system that doesn't record why it's doing a re-boot. Sounds like a factory reset is my only option, unless anyone can think of...

My HTC U11+ with Android 9 randomly reboots. It won't happen for weeks then it will do it 2 or 3 times in a couple of days. The reboot halts for my encryption pin. I may not see this for several hours and for that time I'm not contactable. Is there any way to tell WHY my phone re-booted, so I...

I've got the same problem with an HTC U11+ with Android 8. No Wifi calling option. If three remove their in Touch app my phone becomes a brick as I've got no signal from any provider where I live. I tried to update the software but it told me there were no updates.

Hallux, I tried that. I powered off my phone, powered it on, and left it at the encryption password screen. All calls go direct to voicemail. nothing on the phone.

Hallux, Thanks for the links but I I'm already on Android 8. The links talk about what happens once Android is fully booted but doesn't mention encryption, which I believe interrupts the boot process.

I can't find any option like "Secure startup". Anyway that's not what I want. I'd like my phone to stay secure, in case Iose it. If it just started and locked immediately that would be fine, or if it made an alarm so I knew it was re-booting and wanted a password that would be fine too. It's...

This is an intermittent problem. 3 or 4 times in the last 6 months. The reason it's a problem is that it caused me to miss a vital appointment because the alarm didn't go off as the phone was waiting for a pin. I don't know if it's a software or hardware issue. It always happens while the phone...

No I don't want to spend time debugging the problem, I've no clue what that is, and no the battery is not empty. In fact it sometimes happens while the charger is on, while I'm asleep. When the phone fails. I want it to restart. End of story. Either by waking me so I can type in the pin or...

Thanks. tried that. SD insight showed 31GB although it was sold as 32GB. I guess that's just the slack usage of GB being 1000**3 instead of 1024**3 that disk drive manufacturers seem to do. Once you get to GB that's quite a difference. CHKDSK was clean - C:\Work>chkdsk f: /f The type of the...

OK. I deleted the directory containing my music and re-copied it from my PC. Now all working again. I've seen similar issues on my playlists. They say they are empty abut the size shows as correct. I copy the playlists from my PC to the SD card. and the playlists have content again. Until the...