Recent content by Sharmap

  1. S

    How to get out of Software status official setting and not lose my data

    Hi there, just wanted to say that you for your help, I tried it once more by holding the top volume key and on/off button for a longer period of time and it finally restarted! :) :) :)
  2. S

    How to get out of Software status official setting and not lose my data

    Although, it is still allowing me to use the top volume key and the on/off button. I don't know if that helps explain the problem in more detail in any way. Will appreciate any further help you are able to provide. Thanks
  3. S

    How to get out of Software status official setting and not lose my data

    I noticed, on the side of my HTC phone, it may have button damage as it has sunken in, may this be the reason it is not allowing me to select recovery? If so would this just be something that could be easily repaired?
  4. S

    How to get out of Software status official setting and not lose my data

    Is there anyway of knowing if it has been hacked or corrupted?
  5. S

    How to get out of Software status official setting and not lose my data

    Thank you I appreciate you passing on the technical issue to your team, would you know roughly how long it may take them?
  6. S

    How to get out of Software status official setting and not lose my data

    Thank you would really appreciate the help! Would I continue to view this thread?
  7. S

    How to get out of Software status official setting and not lose my data

    Hi there, I've just tried both things. 1. hightlighting recovery and pressing power once to confirm 2. leaving it selected on recovery and holding the button to power it off and then powering it on again normally. It is still bringing me back to the same white screen with the same options...
  8. S

    How to get out of Software status official setting and not lose my data

    My Andriod phone is on a white screen and not turning on. It is giving me different options that are in coloured text. The options its showing. Could you please advise me what I should do, without losing my data. Thank you! Also my on/off button is not working, any suggestions please FASTBOOT...
  9. S

    How do you get out of the software status: official menu?

    Hi I am in a similar problem on my Android HTC phone, my phone is on a white screen and giving me different options that are in coloured text. Would it also be the fastboot option? The options its showing: FASTBOOT RECOVERY FACTORY RESET SIMLOCK CHECK SMARTSD IMAGE CRC SHOW BARCODE