Recent content by Swaggar0ni

  1. S

    Dark Spots

    my Samsung rep said to file with the carrier, there are no refurbished or remanufactured devices yet. so hopefully, it'll be a new one. 👌🏼
  2. S

    Dark Spots

    got everything filed today. replacement device will arrive in 2 days. got the tower 2 agents and got it resolved. thanks Hunter. 👌🏼
  3. S

    Dark Spots

    well, they aren't abiding by that and don't seem very obliged to do so.
  4. S

    Dark Spots

    because my carrier, Xfinity, sends a refurbished device, and for 1k I'll be damned if it ain't brand new. and Samsung requires a send back and repair, which takes almost 2 weeks. lol this is their fault, and they need to just send a new one and I'll send this back when it arrives.
  5. S

    Dark Spots

    thanks for trying to look into it, y'all. after chatting with Samsung, it seems to be a manufacturer defect from a piece of lint in between the camera lens and the device screen. 😭 and their warranty claims aren't being much help.
  6. S

    Dark Spots

    okay
  7. S

    Dark Spots

    Here's another. Both were taken with the selfie camera.
  8. S

    Dark Spots

    yes, it shows up on the camera, and there's nothing wrong with the lens or the screen.
  9. S

    Dark Spots

    Hey My girlfriend pre-ordered the Note9, base model, and today she noticed Dark Spots on the selfie camera only, and realized it's been doing it since she received the phone. Wondering if this has been discovered by anyone else, and you've found any sort of fix for it. WT