Recent content by ViberTeam

  1. V

    Why do I keep getting the message that Viber has stopped working on my Asus phone?

    Re: I keep getting the message that Viber has stopped working on my Asus phone. Hi, This something that we are aware of and we're currently looking into it. We hope to have a solution soon, so thank you for reaching out.
  2. V

    Tab S 8.4 Won't lock after a missed call from Viber

    Hey, actually this is new to us. It would be great if you could open a support ticket so that we can look into it in more detail. Please include some more details about when this happens and include any information about how long the Tab stays unlocked after a missed call. You can open a ticket...
  3. V

    HTC One S - Viber problem

    Re: Viber problem Please open a support ticket here: Viber | Open a Ticket so that our support team can look into this for you.
  4. V

    unable to answer viber calls on my SGS3..

    Hey, Please see this article on our support website for possible solutions Viber | Why does my Samsung device freeze while ...
  5. V

    Samsung device compatibility for viber

    Hi, You can find a full list of supported platforms and devices at this link: Viber | Supported platforms
  6. V

    error in activating viber on Samsung Duos

    Hi, You can read this article: Viber | Solving access code issues for possible solutions to your access code issue.
  7. V

    how to turn off location on viber in htc desigre 500

    Hi, You can learn how to turn off your location sharing by reading here: Viber | What is location sharing?
  8. V

    Viber wont work on note 3 using mobile data

    Hey, You can contact our support team here: Viber | Open a Ticket Be sure to include in the ticket whether or not this happens with other VOIP applications (Skype, Line, etc) as well as Viber.
  9. V

    Viber - Photo indexing problem

    Hi, Welcome to Viber! As a data saving feature, Viber saves users' profile photos to your device. This prevents your phone from continuously having to re-download the images every time you open Viber, as they are saved to your device. These public images are not saved within Google Drive...
  10. V

    viber changed profile picture automatically

    Hi, This is most likely due to a simple explanation, but we will need you to open a support ticket so that we can fully understand what's happening. You can contact our support team here: Viber | Open a Ticket
  11. V

    reinstallation of viber and unknown error

    This is a known Google Play error that sometimes occurs on devices running Android. We suggest contacting Google for assistance in resolving the issue as we do not have any tools to troubleshoot it.
  12. V

    problems reinstalling viber

    Hello there, the reason for this is because Viber is no longer supported on Android versions 2.3.5 and older. In order to run Viber on your device, you will need to upgrade your OS to Android 2.3.6, at least.
  13. V

    My viber keyboard has dissapeared

    Hello! I am a Viber representative - I think it would be best if you contacted our support department so that they can ask you all of the necessary questions to resolve this issue. Open a ticket here: Viber | Open a Ticket
  14. V

    Viber problen on Galaxy S3

    @Truble: To disable this feature, please do the following: 1. Go to Viber 2. Select the More Options menu 3. Choose Settings 4. Hit Calls and Messages 5. Uncheck the box next to Free reply with Viber
  15. V

    Viber: Not able to buy and download new stickers

    Hi Max, This is a known issue that we are currently investigating. While we look into it, please try the following: - Clear your phone's cache - Uninstall and re-install Viber* - Try loading the Sticker Market over a different internet source (If you are using 3G, try different Wi-Fi...