Viber wont work on note 3 using mobile data

[cindyamey]

I have been using Viber for over 6 months with no problems. All of a sudden t now won't work using mobile data, but works fine on wifi.
I have uninstalled Viber & re-installed several times, it doesnt fix the problem.

I have been in touch with my provider & they say there is no problem their end. Please help

 

[ViberTeam]

Hey,

You can contact our support team here: Viber | Open a Ticket

Be sure to include in the ticket whether or not this happens with other VOIP applications (Skype, Line, etc) as well as Viber.