Recent content by vpnavy

I can assure you ironass that right after my next OTA update on my phone - I will give her phone a week to get it and back to Best I go! :) BTW - I can't get use to your userid! :)

FINAL UPDATE! OK, we finally got to Best. YUPPA - they had a Samsung Representative available. The Rep doesn't sell, etc. ONLY helps Samsung Customers - WOW! Anyway, she did her "magic" and the wife's phone is now on Android 6.0.1. The Knox, Security Patch Level is June 1, 2016, Kernel and...

Will do lgossin - thanks!

Thanks can3gxw for the suggestion. Actually, the guy at Verizon was alone and the first thing he went into was they roll out the update and it may take time to get to you blah blah blah. I told him that is fine and good but it has been over a year since my last update. He admitted that he...

Well, swung by dealer and they had me call Verizon Tech. They suggested that I run the "Software Repair Assistant (SRA)." They said it would come up when I connected by Cell to my PC and AutoPlay would pop up and to click Run VZW_Software_upgrade_assistant_installer. Well, that option doesn't...

We bought her phone (like mine) straight from a Verizon dealer - did we get a used one? Thanks!

Both the wife's and mine say NOT ACTIVE So, I went through the other screens and show the differences (maybe that will help since mine updated and the wife's didn't)... Wife - Bootloader Version: G900VVRU1BOC4 Mine - Bootloader Version: G900VVRU2DPF4 Wife - PDA Version: G900VVRU1BOC4 /...

Thanks for the reply Ironass. Absolutely nothing has been done to either phone. I got mine a few months before the wife. Downloaded the product - now, what are you looking for? Thanks!

The wife's Android has the last update a year ago to Android 5.0 while I have had a few and up to Android 6.0.1. I check the wife's for updates and it does it little check and says all is up-to-date. Haven't a clue why it thinks it is up-to-date on 5.0 while mine is on 6.0.1 - any suggestions...

I feel so stupid! I enlarged it and it worked (sound) just great. Thanks a bunch for your help.

Vid's show the audio (bars) going up and down but nothing coming out the speakers. When I go to speaker on a phone call - that works just fine.

I get absolutely no sound when watching a video on Facebook or through the browser. I checked everything - can't figure out what the problem is - any suggestions would be appreciated. Thanks!

Hi! 1st - I take a picture (shows up in my Gallery) and when I try to send it (as attachment) via Yahoo Mail - I can't find it! Normally, it would be stored in my DCIM folder 1. Browse Folders - it takes me to "/storage/emulated/0/ 2. I go to DCIM/ then 100ANDRO/ - and get "no files." Any...