Recent content by W1bb1y

Just picked up my replacement? Don't give up if you feel you're being treated unfairly. If you shout loudly and publicly enough, at the right people... https://cpwandsamsungcomplaint.wordpress.com/2016/08/26/and-here-it-is/ Good luck!

Hopefully this will encourage people to stick with it, don't give up if you feel you're being treated unfairly. If you shout loudly enough, at the right people... I picked up my replacement handset today. Have a read of my blog, it's a bit lengthy in parts but there is a happy ending...

Well, it's been resolved in my favour. https://cpwandsamsungcomplaint.wordpress.com/2016/08/26/and-here-it-is/ Just goes to show if you shout loudly enough...

I agree. There was no external damage, not so much as a scratch on the phone.

I've posted this as a reply on another thread here on AC, but thought I'd re-post in it's own thread and see what response I get. Carphone Warehouse are currently giving me the runaround for water damage not covered under the manufacturer's warranty. I told them in store when I returned with...

In the same boat here, only I'm just at the point of escalating to Samsung. As I've read so many post throughout t'Internet about Samsung attempting to cop out, I've pre-empted that it's going to be a massive hassle and started a blog to try and get it more public. I've posted elsewhere on this...

Oh how this all sounds so familiar :-( Carphone Warehouse are currently giving me the runaround with the warranty for exactly the same reason - water damage not covered etc... I told them in store that I deliberately did a water test in fairly shallow water (8" max) for no more than a couple of...