Recent content by zx4ever

  1. zx4ever

    Unable to log into android tablet due to unknown error

    It's a Samsung Galaxy Tab A. The Google account is the same one that I used to set up the device from new originally - the password has been changed since, but it is not accepting it. The device was bought brand new from O2.
  2. zx4ever

    Unable to log into android tablet due to unknown error

    Hi there, it was a brand new, factory sealed tablet, which was set up from scratch when I first got it.
  3. zx4ever

    Cannot log on to Samsung tablet

    I have done another factory reset. Error message still coming up.
  4. zx4ever

    Cannot log on to Samsung tablet

    Because the password had been reset, I was told that I had to have a verification code sent to my phone, which was accepted fine by the device. However, when I tried to log on with the new password, I still get the "unable to sign in" message.
  5. zx4ever

    Cannot log on to Samsung tablet

    The tablet was brand new when it was purchased. I have changed my password, and also received an authentication code from Google, but whenever I try to log on to the device, I get the "unable to sign in" message