Cannot connect to mobile data

[peter21]

Hi All
I have a moto g running Android 4.4.2
I can access the internet fine on wifi, but not on my EE sim, when I am out of wifi.
I have tried to alter the APN settings, using suggested values from the geeksquad page, but whenever I try to save the new APN parameters, the new APN vanishes.
any ideas?
thanks
Peter

 

[neu smurph]

I'd give EE a call - most UK carriers can remotely fix/repair APN settings.

 

[peter21]

Thanks
Found a page on their website with their APN settings; these were wrong on my phone....sorted now

 

[AndroidNewby]

APN? What that, please.
AndroidNewbie

 

[neu smurph]

Access Point Name - Wikipedia, the free encyclopedia

To see your settings in KK - Settings/Wireless & Networks/More/Mobile Networks/Access Point Names