Moto z camera lens scratch

[mkcho123]

I've been using this phone for a month. And I just started noticing scratches on my camera lens. Does anyone else have this problem? Or is it just me? And does anyone knows where to get replacement camera lens?

 

[1901Madison]

I've been using this phone for a month. And I just started noticing scratches on my camera lens. Does anyone else have this problem? Or is it just me? And does anyone knows where to get replacement camera lens?//uploads.tapatalk-cdn.com/20161119/c1918539271e4447dd4f4dda036bba89.jpgView attachment 246350

Do you keep style shell or case on the phone?

 

[Connert]

I've had my phone for around 2 months now and definitely do not have this issue. I always have a style shell or thin TPU case on the device. Even the thin TPU case has a very slightly raised lip around the camera area.

I would think your local phone repair shop could get a replacement.

 

[Tsepz_GP]

The lens is Glass, it shouldn't be scratching THAT easily. That is very worrying, how badly has it affected the pics taken with the camera?

 

[elvee68]

Mine is scratched up to. I keep a Incipio case on and have the phone in my pocket most of the time with nothing else.
I bought some dbrand wraps that also have the camera lens cover to help prevent further scratches.
Could it be a anti reflective coating that is getting scratched up?

 

[dbregman]

Mine is scratched just like yours. It does (IMO) affect the image quality. It makes shots fuzzy. I too would be interested in how to replace the lens cover.

 

[tadpoles]

I wonder why they don't use synthetic sapphire, mineral glass, or at least Gorilla Glass. Durability matters.

 

[markabele]

Those of you that have camera lenses scratched...were they bought early in the product cycle? Wondering if it's something they fixed.

 

[Patrik Amundsen]

Those of you that have camera lenses scratched...were they bought early in the product cycle? Wondering if it's something they fixed.

I bought the unlocked Moto Z Play about 3 weeks ago and after a few days I had scratches all over the camera lens. Had the back that came with the phone on and the phone has either been in my pocket or placed on the table at home. It is a real disappointment that it scratches this easy. I now have the Incipio battery mod on 24/7 to keep the lens away from any surfaces.

 

[tadpoles]

It almost sounds like they didn't use glass at all but some sort of acrylic. Glass, typically, doesn't scratch that easily.

 

[Patrik Amundsen]

Most likely, I've never seen a modern phone that scratches this easily.

 

[benjamminh]

Haven't heard the Force having this issue fwiw.

 

[1901Madison]

Haven't heard the Force having this issue fwiw.

The Force is to durability what the Play is to battery life - best in class.

 

[Bora777]

I've had my Z for about a week and a half now and I've started noticing little scratches there too. I've been only using it with the wood and black nylon style shells it came with, and the former is actually slightly thicker so it slightly recesses the camera, but it still seems to have new scratches everyday.

This was just a terrible design decision, to have the lens under such a large, vulnerable surface and then pick a low-quality acrylic instead of sapphire crystal or glass. On top of that, it's nigh on impossible to find little protectors for that bit outside the US. I've ordered a few Dbrand skins just for the camera but I would really just like a clear one.

 

[Patrik Amundsen]

Looking to find protectors for the lens area as well. If you find it outside the US, please share. I will do the same if I find any.

 

[Ry]

The Force is to durability what the Play is to battery life - best in class.

This really should be the same part though on the Z Force Droid (and the Z Play variants).

 

[sleshepic]

I've had mine for 4 days, I noticed SIGNIFICANT micro scratching after 2 days, very disappointing. I couldn't believe it and started digging for a plastic film cover because of course it couldn't actually be scratched, it was. It was in a Maui Jim glass case in my pocket, just terrible, I've abused my Note 4 for a while and doesn't have a single scratch, wth. Will post pic in a bit if I can

 

[dbregman]

Those of you that have camera lenses scratched...were they bought early in the product cycle? Wondering if it's something they fixed.

Bought mine day one.

 

[italianotampa]

Mine scratches pretty easily as well. I noticed some micro scratching on it. Actual screen itself also seems to scratch mine scratches pretty easily as well. I noticed some micro scratching on it. Actual screen itself also seems to scratch more easily then my previous couple of phones. Only had it a couple weeks but I accidentally put it in my pocket with my keys and cetera and I noticed some micro scratches.

 

[markabele]

I feel like they either fixed this after the first batch went out or some of you are really hard on phones. One of the two.