Droid X - No sound with headphones

steeleman23

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Jul 23, 2010
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I'm just posting this as an FYI for others (since I searched extensively and found nothing to help me with this specific issue).

I got myself a new Droid X, downloaded a bunch of stuff, got it set up how I wanted and a couple days later when I went to stream Pandora through my headphones I got no sound. When I unplugged the headphones, it played music through the speaker just fine, just not through my headphones. Playing with some more apps I found this to be the same with all apps including the default music player. However, I tried the FM Radio app (as I knew this app to be different as I NEEDED headphones plugged in to use it since it uses them as the FM antennae), and voila, I had sound. So it was clearly a software issue, not hardware. I knew I had the most up to date version of Android from Motorola, so I didn't know what else to do. I searched and searched but didn't find anyone else with a similar problem, but I did find a lot of posts from users with other brands/models of phones and it seems a Hard Reset might fix the problem. So that's what I did following the guide listed here:

Droid X Hard Reset (Just one addendum: You need to scroll down using the volume rocker to select factory reset after step 3, which the guide doesn't say explicitly.)

Anyway, after a hard reset and reprogramming of my phone, I tested the headphone connectivity with some music on my SD card and it worked!

So, short version:
Headphone problem --> Hard reset = fix (at least in my case)

Hope others find this useful. Now to go download all my apps again, /grumble.
 

Tifoso

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Jun 25, 2010
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I had the same problem. FM radio worked fine but media player didn't play through headphones or the aux jack to my car. Took it into a verizon store and the tech plugged in a set of phones and it worked. Now its fine. I think its just a glitch that can correct itself.
 

rsfkyk

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Aug 8, 2010
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I found that just rebooting the phone solves the problem when it shows up for me. I've had it since launch day and it's only done it twice.
 

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