Thank you for contacting Google Play! I understand that you're concerned about the order status of your Nexus 4 bumper. I know how important it is to have the proper protection for your device. I have reviewed your case, and your order was placed on 11/16/12. Once an order is placed it goes through an processing stage, this can takes up to two business days. The following stage is the shipping process, which can also take up to two business days. Please keep in mind that Google's policy to receive an order is, three to five business days after the order has been placed. You'll be receiving your order no later than 11/23/12.