1. AC Question's Avatar
    Only just started today saying dock is connected constantly. No bluetooth or wifi on. I have a samsung galaxy j3.6 .... cannot use my phone at all only had it couple of months. Tried resetting it/rebooting it...
    07-22-2017 08:44 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! This can happen if there's a problem with the microUSB port. Make sure it's clear of debris -- use a can of compressed air to blow it out. Also try cleaning the contacts using a Q-tip dipped in rubbing alcohol.
    07-22-2017 11:41 AM
  3. Rukbat's Avatar
    And do it very carefully. That little bar in the center can break off with very little pressure, which would mean having a new connector installed by a repair shop.
    B. Diddy likes this.
    07-22-2017 12:59 PM
  4. B. Diddy's Avatar
    Moved to the new J Series forum.
    09-26-2017 06:52 PM

Similar Threads

  1. Replies: 8
    Last Post: 07-22-2017, 01:57 PM
  2. Replies: 1
    Last Post: 07-22-2017, 11:54 AM
  3. Replies: 1
    Last Post: 07-22-2017, 11:49 AM
  4. Battery is draining since I installed 360 Security.
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 07-22-2017, 05:47 AM
LINK TO POST COPIED TO CLIPBOARD