1. AC Question's Avatar
    Only just started today saying dock is connected constantly. No bluetooth or wifi on. I have a samsung galaxy j3.6 .... cannot use my phone at all only had it couple of months. Tried resetting it/rebooting it...
    07-22-2017 09:44 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! This can happen if there's a problem with the microUSB port. Make sure it's clear of debris -- use a can of compressed air to blow it out. Also try cleaning the contacts using a Q-tip dipped in rubbing alcohol.
    07-22-2017 12:41 PM
  3. Rukbat's Avatar
    And do it very carefully. That little bar in the center can break off with very little pressure, which would mean having a new connector installed by a repair shop.
    B. Diddy likes this.
    07-22-2017 01:59 PM
  4. B. Diddy's Avatar
    Moved to the new J Series forum.
    09-26-2017 07:52 PM

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