1. Futurepilot737's Avatar
    Hey everyone,
    Today was a very hot day and I was sitting outside and I had my phone( samsung galaxy j5 2017) in my hands the hole time and then I realized that my screen was cracked by itself the phone is 6months old.
    Does anyone the reason of this or anything what I can do?
    Kindly regards
    04-20-2018 06:57 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! I moved this from the Galaxy Nexus forum to the J Series forum.

    Unfortunately, there's not much you can do about that. It's hard to say if it might have cracked without your knowledge while it was in a pocket or a bag. Regardless of how it happened, it's very difficult to convince a manufacturer that the crack happened due to a defect, rather than accidental damage. You'll probably just have to get the glass repaired on your own.
    04-20-2018 11:19 PM

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