the process com.android.phone has stopped

[Android Central Question]

it happen when my phone was low battery then i try to charge it then it suddenly appear those words.. i tried resetting it... but only my device was reset to its default form and this "The process com.android.phone has stopped" still keep on appearing and i can't receive and send and call or messages and it seems like it didn't detect my sim cards... my phone is Samsung Galaxy J1 2015 model.

 

[B. Diddy]

Welcome to Android Central! Does it still happen in Safe Mode? https://www.hardreset.info/devices/samsung/samsung-j120h-galaxy-j1-2016/faq/safe-mode/

 

[Jerskie]

Welcome to Android Central! Does it still happen in Safe Mode? https://www.hardreset.info/devices/samsung/samsung-j120h-galaxy-j1-2016/faq/safe-mode/

Yes, I already done it, I even resetted my phone.. it still keep on appearing..

 

[B. Diddy]

If it happens in Safe Mode, that suggests a problem with the firmware or hardware. Try reinstalling the firmware using Smart Switch (http://www.sammobile.com/forum/showthread.php?t=29914) or Odin (http://forums.androidcentral.com/am...w-flash-stock-rom-via-odin-new-interface.html).