Hey guys, I got a question. I use Insight Financial with the provided app to deposit checks using the camera. It works flawlessly If I use my daughters hTc One, my brothers Moto X, my old OG EVO (on wifi), and my old Photon 4G (on wifi). But if I use my Note 3, my wife's S4, or my dads Note 2 it doesn't work. They just won't focus correctly so my bank refuses to accept the deposit. This is every time and with great lighting.
If any of you that deposit checks using this method, is there a setting in the camera app that I'm unaware of that's preventing this? I've tried setting the resolution down along with many other settings to no avail and just can't seem to get it to work on my Samsung devices. Any suggestions?
If any of you that deposit checks using this method, is there a setting in the camera app that I'm unaware of that's preventing this? I've tried setting the resolution down along with many other settings to no avail and just can't seem to get it to work on my Samsung devices. Any suggestions?