A
AC Question
Hey guys. I just bought/upgraded to a "brand new" Note 4 from T-Mobile -- at least they claimed it was brand new. But there is a small black scuff mark on the top right corner of the phone, and on the bottom at the metal trim there are 2 small marks as well. I was so anal about it being brand new instead of refurbished because the same thing happened to me before.
Last year, when I got the Note 3 from T-Mobile as well, the brand new phone had red pen marks on the back cover, blue pen marks on the home button, and inside the box, the accessories and charger were covered with bread crumbs. It was the most oddest thing ever, like someone was eating cookies while restocking it or something. I took it back, and they insisted it was brand new, those marks were only "manufacturing defects." They told me if I wanted to exchange it for a different one, I had to pay a $50 restocking fee. I was so upset cause I paid full price expecting a brand new phone, and those marks weren't even my doing. I ended up going to a different store and paid the $50 to exchange it -- this time it WAS brand new. You can just tell. I'm not crazy...
Well anyway now that I've upgraded to the Note 4 it's happened again. I cannot believe my luck with this. I am so uncomfortable with those marks that were not my doing. I'm pretty OCD, so I'll probably take it back and pay $50 to exchange it... So what do you guys think? Any suggestions on this? Sigh.
Last year, when I got the Note 3 from T-Mobile as well, the brand new phone had red pen marks on the back cover, blue pen marks on the home button, and inside the box, the accessories and charger were covered with bread crumbs. It was the most oddest thing ever, like someone was eating cookies while restocking it or something. I took it back, and they insisted it was brand new, those marks were only "manufacturing defects." They told me if I wanted to exchange it for a different one, I had to pay a $50 restocking fee. I was so upset cause I paid full price expecting a brand new phone, and those marks weren't even my doing. I ended up going to a different store and paid the $50 to exchange it -- this time it WAS brand new. You can just tell. I'm not crazy...
Well anyway now that I've upgraded to the Note 4 it's happened again. I cannot believe my luck with this. I am so uncomfortable with those marks that were not my doing. I'm pretty OCD, so I'll probably take it back and pay $50 to exchange it... So what do you guys think? Any suggestions on this? Sigh.